Refund policy

At Eytype, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items damaged due to misuse or improper handling

  • Items not in original condition

Return Process

To initiate a return, please contact us at support@eytype.store with your order number and reason for return. Our team will provide instructions for the return process.

Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again

  • Contact your payment provider

  • If the issue persists, contact us

Return Shipping

We offer free returns worldwide, so you will not be charged for return shipping.